OneTel ceases (phone) service

[Nadeem]

I've just received (several) letters from OneTel informing me that as from
1st October 2006 that I will no longer be able to make calls from my line
using 1877/1878/1696 prefixes or a PhonePal (no mention of the 0808 overides
is made) and reference is only made to my some of my landline numbers (none
of my mobiles). No mention is made of the calling card, dialup/broadband or
OneTel Mobile services either.

It goes on to say that I can make calls using over providers, e.g. TalkTalk
18418 :) and if not registered with TalkTalk then I should contact my other
call provider to make alternative arrangments.

It seems a bit strange that TalkTalk would buy OneTel and then cease the
service - they didn't seem to have used the opportunity to sell me the
TalkTalk service (other than mentions on the web site), I don't recall the
paper bills really saying anything.

Anyway any good alternatives out there? Must be able to be used from a BT
line (with prefix), a cable line (via 080x) and mobiles (via 080x/01/02),
have paper bills, and paid for by direct debit (and of course
similar/cheaper rates). Call quality, reliable first time connection are
more important than getting the very cheapest service.

And does anyone know whether they are ceasing all their services?

[NoNeedToKnow]

... a bit strange that TalkTalk would buy OneTel and then cease the service

Indeed. Do you make lots of calls using other indirect access services?

Maybe they're moving away from CPS or just trying to get shot of One.Tel
customers (sorry, don't know how the rates compare and last I saw there
were cheap/free calls over weekends, so maybe it is a way of stopping that
part of the business, or just those who are heavy users but generate least
income. Without knowing your call spend and calling patterns / use of
indirect services, it is quite difficult to guess whether you alone are
being targetted or whether it is being done widely - hopefully others
will clarify whether they too have had similar letters...

[ I have removed uk.telecom.mobile,uk.telecom.broadband as this seems
a landline-specific query.]

[J B]

Post by Nadeem
It goes on to say that I can make calls using over providers, e.g.
TalkTalk 18418 :) and if not registered with TalkTalk then I should
contact my other call provider to make alternative arrangments.

So, have you tried to contact 'TalkTalk' coz I have several times, to no
avail!

:-(

[Frogman]

Post by Nadeem
And does anyone know whether they are ceasing all their services?

Well I have Broadband through OneTel and have heard nothing at all.

[Jim B]

For people like me who have all numbers routed via OneTel (but without a
PhonePal) I suspect nothing will change. They probably just want to abandon
the occasional user who dials with OneTel prefix numbers,

Post by Nadeem
I've just received (several) letters from OneTel informing me that as from
1st October 2006 that I will no longer be able to make calls from my line
using 1877/1878/1696 prefixes or a PhonePal (no mention of the 0808
overides is made) and reference is only made to my some of my landline
numbers (none of my mobiles). No mention is made of the calling card,
dialup/broadband or OneTel Mobile services either.
It goes on to say that I can make calls using over providers, e.g.
TalkTalk 18418 :) and if not registered with TalkTalk then I should
contact my other call provider to make alternative arrangments.
It seems a bit strange that TalkTalk would buy OneTel and then cease the
service - they didn't seem to have used the opportunity to sell me the
TalkTalk service (other than mentions on the web site), I don't recall the
paper bills really saying anything.
Anyway any good alternatives out there? Must be able to be used from a BT
line (with prefix), a cable line (via 080x) and mobiles (via 080x/01/02),
have paper bills, and paid for by direct debit (and of course
similar/cheaper rates). Call quality, reliable first time connection are
more important than getting the very cheapest service.
And does anyone know whether they are ceasing all their services?
--
Nadeem